Tropes of the Techlash

A review by Paul Dicken published online a week ago in The New Atlantis is representative of a certain kind of argument in contemporary social critiques of high tech. The piece discusses a book by Ben Schneiderman entitled Human-Centered AI, which came out earlier this year for Oxford UP, and mainly reads as an exposé of a benighted scientism that at best is hopelessly naïve about its potential to effect meaningful emancipatory social change and at worst is disingenuous about the extractive and exploitative agendas that underwrite its deployment.

One would not wish to deny that Schneiderman makes for a good target: computer scientists as a sociological class are hardly more self-reflexive or engagé than any other similarly-defined professional group, and divulgative AI-and-management texts seldom present incisive and counterintuitive social commentary. Nonetheless, it is hard to miss a certain symmetry between the attacks on the political self-awareness of the author in question (how could he have missed the damning social implications??) and the peans to progress through techno-solutionism which characterized public debate on Web2.0 before the techlash.

The fact itself that Dicken refers back to Charles Babbage as a precursor of contemporary AI research and its dark side should suggest that the entwinement of technological advancement with political economy might be a long-run phenomenon. What is different is that in the present conjuncture would-be social critics seem to harbor absolutely no faith that the political and social ills upstream from technological development can be righted, and no plan to do so. New technology changes affordances, and this shift makes certain social dynamics more visible. But in the absence of specifically political work, such visibility is ephemeral, irrelevant. Hence, the exposé of political cluelessness risks becoming the master trope of the techlash, essentially a declaration of social impotence.