Josephine Wolff (Slate) reports on the recent hack of the water processing plant in Oldsmar, FL. Unknown intruders remotely accessed the plant’s controls and attempted to increase the lye content of the town’s water supply to potentially lethal levels. The case is notable in that the human fail-safe (the plant operator on duty) successfully counterbalanced the machine vulnerability, catching the hack as it was taking place and overriding the automatic controls, so no real-world adverse effects ultimately occurred.
What moral can be drawn? It is reasonable to argue, as Wolff does, against full automation: human supervision still has a critical role to play in the resiliency of critical control systems through human-machine redundancy. However, what Wolff does not mention is that this modus operandi may itself be interpreted as a signature of sorts (although no attribution has appeared in the press so far): it speaks of amateurism or of a proof-of-concept stunt; in any case, of an actor not planning to do any serious damage. Otherwise, it is highly improbable that there would have been no parallel attempt at social engineering of (or other types of attacks against) on-site technicians. After all, as the old security engineering nostrum states, rookies target technology, pros target people.