My forthcoming piece on Ethan Zuckerman’s Mistrust: Why Losing Faith in Institutions Provides the Tools to Transform Them for the Italian Political Science Review.
Yesterday, I attended a virtual event hosted by CIGI and ISPI entitled “Digital Technologies: Building Global Trust”. Some interesting points raised by the panel: the focus on datafication as the central aspect of the digital transformation, and the consequent need to concentrate on the norms, institutions, and emerging professions surrounding the practice of data (re-)use [Stefaan Verhulst, GovLab]; the importance of underlying human connections and behaviors as necessary trust markers [Andrew Wyckoff, OECD]; the distinction between content, data, competition, and physical infrastructure as flashpoints for trust in the technology sphere [Heidi Tworek, UBC]. Also, I learned about the OECD AI Principles (2019), which I had not run across before.
While the breadth of different sectoral interests and use-cases considered by the panel was significant, the framework for analysis (actionable policy solutions to boost trust) ended up being rather limiting. For instance, communal distrust of dominant narratives was considered only from the perspective of deficits of inclusivity (on the part of the authorities) or of digital literacy (on the part of the distrusters). Technical, policy fixes can be a reductive lens through which to see the problem of lack of trust: such an approach misses both the fundamental compulsion to trust that typically underlies the debate, and also the performative effects sought by public manifestations of distrust.
Belatedly finished reading James Bridle’s book New Dark Age: Technology and the End of the Future (Verso, 2018). As the title suggests, the text is systemically pessimist about the effect of new technologies on the sustainability of human wellbeing. Although the overall structure of the argument is at times clouded over by sudden twists in narrative and the sheer variety of anecdotes, there are many hidden gems. I very much enjoyed the idea, borrowed from Timothy Morton, of a hyperobject:
a thing that surrounds us, envelops and entangles us, but that is literally too big to see in its entirety. Mostly, we perceive hyperobjects through their influence on other things […] Because they are so close and yet so hard to see, they defy our ability to describe them rationally, and to master or overcome them in any traditional sense. Climate change is a hyperobject, but so is nuclear radiation, evolution, and the internet.
One of the main characteristics of hyperobjects is that we only ever perceive their imprints on other things, and thus to model the hyperobject requires vast amounts of computation. It can only be appreciated at the network level, made sensible through vast distributed systems of sensors, exabytes of data and computation, performed in time as well as space. Scientific record keeping thus becomes a form of extrasensory perception: a networked, communal, time-travelling knowledge making. (73)
Bridle has some thought-provoking ideas about possible responses to the dehumanizing forces of automation and algorithmic sorting, as well. Particularly captivating was his description of Gary Kasparov’s reaction to defeat at the hands of AI Deep Blue in 1997: the grandmaster proposed ‘Advanced Chess’ tournaments, pitting pairs of human and computer players, since such a pairing is superior to both human and machine players on their own. This type of ‘centaur strategy’ is not simply a winning one: it may, Bridle suggests, hold ethical insights on patways of human adaptation to an era of ubiquitous computation.
Adam Satariano in the NYT reports on the latest instance of platform manipulation, this time by Chinese tech giant Huawei against unfavorable 5G legislation being considered in Belgium. There’s nothing particularly novel about the single pieces of the process: paid expert endorsement, amplified on social media by coordinated fake profiles, with the resultant appearance of virality adduced by the company as a sign of support in public opinion at large. If anything, it appears to have been rather crudely executed, leading to a fairly easy discovery by Graphika: from a pure PR cost-benefit standpoint, the blowback from the unmasking of this operation did much more damage to Huawei’s image than any benefit that might have accrued to the company had it not been exposed. However, the main take-away from the story is the adding of yet another data point to the process of convergence between traditional government-sponsored influence operations and corporate astroturfing ventures. Their questionable effectiveness notwithstanding, these sorts of interventions are becoming default, mainstream tools in the arsenal of all PR shops, whatever their principals’ aims. The fact that they also tend to erode an already fragile base of public trust suggests that at the aggregate level this may be a negative-sum game.
French-language news outlets, among others, have been reporting a Facebook takedown operation (here is the full report by Stanford University and Graphika) against three separate influence and disinformation networks, active in various sub-Saharan African countries since 2018. Two of these have been traced back to the well-known Russian troll farm Internet Research Agency; the third, however, appears to be linked to individuals in the French military (which is currently deployed in the Sahel). In some instances, and notably in the Central African Republic, the Russian and French operations competed directly with one another, attempting to doxx and discredit each other through fake fact-checking and news organization impersonations, as well as using AI to create fake online personalities posing as local residents.
The report did not present conclusive evidence for attribution of the French influence operation directly to the French government. Also, it argues that the French action was in many ways reactive to the Russian disinfo campaign. Nonetheless, as the authors claim,
[b]y creating fake accounts and fake “anti-fake-news” pages to combat the trolls, the French operators were perpetuating and implicitly justifying the problematic behavior they were trying to fight […] using “good fakes” to expose “bad fakes” is a high-risk strategy likely to backfire when a covert operation is detected […] More importantly, for the health of broader public discourse, the proliferation of fake accounts and manipulated evidence is only likely to deepen public suspicion of online discussion, increase polarization, and reduce the scope for evidence-based consensus.
What was not discussed, either in the report or in news coverage of it, is the emerging geopolitical equilibrium in which a private company can act as final arbitrator in an influence struggle between two Great Powers in a third country. Influence campaigns by foreign State actors are in no way a 21st-century novelty: the ability of a company such as Facebook to insert itself into them most certainly is. Media focus on disinformation-fighting activities of the major social media platforms in the case of the US elections (hence, on domestic ground) has had the effect of minimizing the strategic importance these companies now wield in international affairs. The question is to what extent they will be allowed to operate in complete independence by the US government, or, otherwise put, to what extent will foreign Powers insert this dossier into their general relation with the US going forward.